# Gift Card Solutions Canonical: https://help.dlgc.eu/space/HGCM/ > Dynamic module: Page Tree (live content) # **Gift Card Solutions** # **Welcome to Gift Card Solutions Online Help pages** Gift Card Solutions is a complete gift card solution that enables users to manage all processes related to gift cards. **Provided and managed by Planet** \- Gift Card Solutions is provided and managed by the Planet Group. We take care of the technology behind the gift card shops and make sure that all servers and features are available. We also provide technical support and training for our customers. **Operated by our customers** \- The gift card shops are operated by our customers. The operators have full control over their gift card business: product offering, special campaigns, delivery methods, etc. **Direct payments** - Consumers who buy gift cards from the gift card shop are customers of the shop operator. All payments are transferred directly to the shop operator by the selected payment gateway provider. Hoist Group does not handle any payment transactions or reach out to consumers in any way. Payment transactions and end-user support are responsibilities of the gift card shop operator. # **Key Features:** ![](/images/dcf3bcbe-8b0c-4c51-91cd-014a17d14144) ### **Selling** Gift cards are primarily sold online and delivered via PDF email, with additional options for front desk sales and physical cards in various materials. [Selling Proces](https://help.dlgc.eu/space/HGCM/3604648/Selling) ![](/images/a8043ad9-4f6b-4353-9e7c-3ab80fd3a3e5) ### **Redeeming** Redeem a gift card for payment, use the Redeeming tool. Below is a step-by-step guide, along with tips on additional features of the Redeeming page. [Redeeming Guide](https://help.dlgc.eu/space/HGCM/3604920/Redeeming) ![](/images/0cb0eb2b-872a-4ffc-b2c5-99fb1bfaed97) ### **Reports** For Gift Card Solutions, all transaction data is stored in the system and can be accessed through various reports on the Reports page. [Reports](https://help.dlgc.eu/space/HGCM/3604487/Reports) ![](/images/22d7cd41-7d13-46cb-af12-1130d9d823b7) ### **Hints and TIps** This section provides detailed information, how-to guides, and solutions to specific questions. Use the topic list to navigate or enter a keyword in the search field. [Hints and Tips](https://help.dlgc.eu/space/HGCM/3604899/Hints+and+tips) > Dynamic module: News (live content) **CQL:** `type = blogpost order by created desc` - [Gift Card Solution Help Home](https://help.dlgc.eu/space/HGCM/3604483.md) - [Reports](https://help.dlgc.eu/space/HGCM/3604487.md) - [Gift cards delivered via mail](https://help.dlgc.eu/space/HGCM/3604497.md) - [Sales channels](https://help.dlgc.eu/space/HGCM/3604514.md) - [Paytrail](https://help.dlgc.eu/space/HGCM/3604561.md) - [FAQ](https://help.dlgc.eu/space/HGCM/3604571.md) - [Payment gateways](https://help.dlgc.eu/space/HGCM/3604586.md) - [Messages](https://help.dlgc.eu/space/HGCM/3604608.md) - [Organisation](https://help.dlgc.eu/space/HGCM/3604618.md) - [Settings](https://help.dlgc.eu/space/HGCM/3604627.md) - [Payment options for on-site sales](https://help.dlgc.eu/space/HGCM/3604636.md) - [Selling](https://help.dlgc.eu/space/HGCM/3604648.md) - [Getting started](https://help.dlgc.eu/space/HGCM/3604658.md) - [Cashier](https://help.dlgc.eu/space/HGCM/3604669.md) - [Image bank](https://help.dlgc.eu/space/HGCM/3604678.md) - [Ingenico](https://help.dlgc.eu/space/HGCM/3604686.md) - [Adyen](https://help.dlgc.eu/space/HGCM/3604708.md) - [Sales service](https://help.dlgc.eu/space/HGCM/3604719.md) - [Marketing permission](https://help.dlgc.eu/space/HGCM/3604728.md) - [Deep links](https://help.dlgc.eu/space/HGCM/3604751.md) - [Orders](https://help.dlgc.eu/space/HGCM/3604757.md) - [Free gift cards](https://help.dlgc.eu/space/HGCM/3604781.md) - [Refund a gift card or cancel an order](https://help.dlgc.eu/space/HGCM/3604799.md) - [Expiration date](https://help.dlgc.eu/space/HGCM/3604808.md) - [Gift card shop URL](https://help.dlgc.eu/space/HGCM/3604818.md) - [Product order and Product publishing](https://help.dlgc.eu/space/HGCM/3604823.md) - [Customer support](https://help.dlgc.eu/space/HGCM/3604834.md) - [Gift card shop management](https://help.dlgc.eu/space/HGCM/3604840.md) - [Categories](https://help.dlgc.eu/space/HGCM/3604847.md) - [Giveaway codes](https://help.dlgc.eu/space/HGCM/3604860.md) - [Discount campaigns](https://help.dlgc.eu/space/HGCM/3604868.md) - [Stripe](https://help.dlgc.eu/space/HGCM/3604876.md) - [Gift card deliveries - common issues](https://help.dlgc.eu/space/HGCM/3604885.md) - [Hints and tips](https://help.dlgc.eu/space/HGCM/3604899.md) - [Redeeming](https://help.dlgc.eu/space/HGCM/3604920.md) - [Admin](https://help.dlgc.eu/space/HGCM/3604934.md) - [Confirmation email / receipt](https://help.dlgc.eu/space/HGCM/3604951.md) - [Gift Card Manager Admin](https://help.dlgc.eu/space/HGCM/3604958.md) - [Bookkeeping](https://help.dlgc.eu/space/HGCM/3604963.md) - [Gift card products with options](https://help.dlgc.eu/space/HGCM/3604972.md) - [Tracking page views](https://help.dlgc.eu/space/HGCM/3604978.md) - [Customer order management](https://help.dlgc.eu/space/HGCM/3604998.md) - [Campaigns](https://help.dlgc.eu/space/HGCM/3605002.md) - [Contact us](https://help.dlgc.eu/space/HGCM/3605023.md) - [Troubleshooting online payments](https://help.dlgc.eu/space/HGCM/3605033.md) - [Promotion campaigns](https://help.dlgc.eu/space/HGCM/3605043.md) - [Change a gift card](https://help.dlgc.eu/space/HGCM/5374225.md) - [Gift card templates](https://help.dlgc.eu/space/HGCM/7700485.md) - [Products](https://help.dlgc.eu/space/HGCM/30605313.md) - [Price and value](https://help.dlgc.eu/space/HGCM/36241421.md) - [Basic information and VAT](https://help.dlgc.eu/space/HGCM/36503567.md) - [Status](https://help.dlgc.eu/space/HGCM/37781505.md) - [Booking Engine integration](https://help.dlgc.eu/space/HGCM/38633476.md) - [Texts, images and Gift card templates](https://help.dlgc.eu/space/HGCM/38633483.md) - [Delivery options and Additional settings](https://help.dlgc.eu/space/HGCM/38666243.md) - [Channels and Categories](https://help.dlgc.eu/space/HGCM/38895629.md) - [Publishing, Validity and Quotas](https://help.dlgc.eu/space/HGCM/38928385.md) - [Create and edit products](https://help.dlgc.eu/space/HGCM/41254917.md) - [Tracking campaigns](https://help.dlgc.eu/space/HGCM/46497814.md) - [Gift card designer](https://help.dlgc.eu/space/HGCM/68648969.md) - [Custom fonts](https://help.dlgc.eu/space/HGCM/69140503.md) - [Email sending and DMARC](https://help.dlgc.eu/space/HGCM/73728001.md) - [Gift card shop](https://help.dlgc.eu/space/HGCM/92602385.md) - [Front desk](https://help.dlgc.eu/space/HGCM/92995589.md) - [Release notes - by product](https://help.dlgc.eu/space/HGCM/111968257.md) - [Gift Card Manager 3.12.0](https://help.dlgc.eu/space/HGCM/113016833.md) - [Gift Card Manager | Release notes for Customers](https://help.dlgc.eu/space/HGCM/115834881.md) - [GCS 5.10.0 | Customer Release Notes | 17 Mar 2025](https://help.dlgc.eu/space/HGCM/115834931.md) - [GCM | Customer Release Notes Archive](https://help.dlgc.eu/space/HGCM/116424705.md) - [Support release notes](https://help.dlgc.eu/space/HGCM/118816780.md) - [Support release notes archive](https://help.dlgc.eu/space/HGCM/118816806.md) - [GCM 3.14.0](https://help.dlgc.eu/space/HGCM/126713857.md) - [GCM 3.14.0 | Customer release notes - 25 Apr 2023](https://help.dlgc.eu/space/HGCM/130252801.md) - [GCM 3.14.0 - Support release notes](https://help.dlgc.eu/space/HGCM/130809857.md) - [GCM 3.16.0 | Customer release notes - 30 May 2023](https://help.dlgc.eu/space/HGCM/131858435.md) - [GCM 3.16.0 - Support release notes](https://help.dlgc.eu/space/HGCM/132382721.md) - [GCM 3.18.0 | Customer release notes - 30 May 2023](https://help.dlgc.eu/space/HGCM/138870785.md) - [GCM 3.18.0 - Support release notes](https://help.dlgc.eu/space/HGCM/139526145.md) - [GCM 3.20.0 | Customer release notes - 8 Aug 2023](https://help.dlgc.eu/space/HGCM/146866177.md) - [GCM 3.20.0 - Support release notes](https://help.dlgc.eu/space/HGCM/148537345.md) - [GCM 3.24.0 | Customer release notes - 8 Aug 2023](https://help.dlgc.eu/space/HGCM/153616385.md) - [GCM 3.24.0 - Support release notes](https://help.dlgc.eu/space/HGCM/154140673.md) - [GCM 3.26.0 | Customer release notes - 15 Aug 2023](https://help.dlgc.eu/space/HGCM/156499969.md) - [GCM 3.26.0 - Support release notes](https://help.dlgc.eu/space/HGCM/157220865.md) - [GCM 3.28.0 | Customer release notes - 6 Sep 2023](https://help.dlgc.eu/space/HGCM/163119105.md) - [GCM 3.28.0 - Support release notes](https://help.dlgc.eu/space/HGCM/164462593.md) - [Planet Payment](https://help.dlgc.eu/space/HGCM/168034307.md) - [GCM 3.30.0 | Customer release notes - 3 Oct 2023](https://help.dlgc.eu/space/HGCM/173604865.md) - [GCM 3.30.0 - Support release notes](https://help.dlgc.eu/space/HGCM/175964161.md) - [GCM 3.32.0 | Customer release notes - 18 Oct 2023](https://help.dlgc.eu/space/HGCM/179142657.md) - [GCM 3.32.0 - Support release notes](https://help.dlgc.eu/space/HGCM/179306497.md) - [ALL how to](https://help.dlgc.eu/space/HGCM/234225665.md) - [Contact us!](https://help.dlgc.eu/space/HGCM/661422105.md) - [GCM 3.34.0 | Customer Release Notes - 20 Oct 2023](https://help.dlgc.eu/space/HGCM/691634183.md) - [GCM 4.10.0 | Customer Release Notes - 12 Sept 2024](https://help.dlgc.eu/space/HGCM/922026113.md) - [GCS 5.2.0 | Customer Release Notes - 17 Dec 2024](https://help.dlgc.eu/space/HGCM/923369565.md) - [GCS 5.4.0 | Customer Release Notes | 17 Dec 2024](https://help.dlgc.eu/space/HGCM/985202693.md) - [GCS 5.6.0 | Customer Release Notes | 14 Jan 2025](https://help.dlgc.eu/space/HGCM/1043103745.md) - [GCS 5.8.0 | Customer Release Notes | 18 Feb 2025](https://help.dlgc.eu/space/HGCM/1141276683.md) - [GCS 5.12.0 | Customer Release Notes | 10 Apr 2025 (blog)](https://help.dlgc.eu/space/HGCM/blog/1170440245.md) - [GCS 5.4.0 | Customer Release Notes | 17 Dec 2024 (blog)](https://help.dlgc.eu/space/HGCM/blog/1170636818.md) - [GCS 5.10.0 | Customer Release Notes | 17 Mar 2025 (blog)](https://help.dlgc.eu/space/HGCM/blog/1170735119.md) - [GCS 5.8.0 | Customer Release Notes | 18 Feb 2025 (blog)](https://help.dlgc.eu/space/HGCM/blog/1170833428.md) - [GCS 5.2.0 | Customer Release Notes | 17 Dec 2024 (blog)](https://help.dlgc.eu/space/HGCM/blog/1171259397.md) - [GCS 5.6.0 | Customer Release Notes | 14 Jan 2025 (blog)](https://help.dlgc.eu/space/HGCM/blog/1171292173.md) - [GCS 5.14.0 | Customer Release Notes | 12 May 2025 (blog)](https://help.dlgc.eu/space/HGCM/blog/1243578375.md) - [GCS 5.16.0 | Customer Release Notes | 16 June 2025 (blog)](https://help.dlgc.eu/space/HGCM/blog/1257275431.md) - [GCS 5.18.0 | Customer Release Notes | 30 June 2025 (blog)](https://help.dlgc.eu/space/HGCM/blog/1283489794.md) - [GCS 5.20.0 | Customer Release Notes | 11 Aug 2025 (blog)](https://help.dlgc.eu/space/HGCM/blog/1402667009.md) - [GCS 5.22.0 | Customer Release Notes | 2 September 2025 (blog)](https://help.dlgc.eu/space/HGCM/blog/1403060225.md) - [GCS 5.24.0 | Customer Release Notes | 1 October 2025 (blog)](https://help.dlgc.eu/space/HGCM/blog/1525940226.md) - [GCS 5.26.0 | Customer Release Notes | 30 October 2025 (blog)](https://help.dlgc.eu/space/HGCM/blog/1544650753.md) - [GCS 5.30.0 | Customer Release Notes | 16 February 2026 (blog)](https://help.dlgc.eu/space/HGCM/blog/1791524871.md) - [GCS 5.28.0 | Customer Release Notes | 8 January 2026 (blog)](https://help.dlgc.eu/space/HGCM/blog/1792507905.md) - [GCS 5.32.0 | Customer Release Notes | 16 March 2026 (blog)](https://help.dlgc.eu/space/HGCM/blog/1883144194.md) - [GCS 5.34.0 | Customer Release Notes | 13 April 2026 (blog)](https://help.dlgc.eu/space/HGCM/blog/1929510914.md) - [GCS 5.36.0 | Customer Release Notes | 11 May 2026 (blog)](https://help.dlgc.eu/space/HGCM/blog/2263351301.md) - [GCS 5.38.0 | Customer Release Notes | 08 June 2026 (blog)](https://help.dlgc.eu/space/HGCM/blog/2263515140.md) - [GCS 5.44.0 | Customer Release Notes | 31 August 2026 (blog)](https://help.dlgc.eu/space/HGCM/blog/2263908363.md) - [GCS 5.40.0 | Customer Release Notes | 06 July 2026 (blog)](https://help.dlgc.eu/space/HGCM/blog/2263973894.md) --- Generated: 2026-10-26T13:19:22.687Z